Making the move to T-Mobile
Your business benefits from T-Mobile’s award-winning customer support from the onset of our partnership. When you move your wireless service to T-Mobile, we’ll guide you through a simple and detailed implementation process that ensures no disruption to your business.
Our services include:
Making the switch has never been easier
Our goal is to deliver the right solutions, on time, and in a manner that enables you to focus on the things that matter—keeping your organization and people connected. Your implementation is expertly managed by T-Mobile professionals from start to finish. At the center of your T-Mobile team is an Implementation Manager, dedicated to working with you throughout the migration process to ensure an organized, timely delivery of equipment and new lines of service, as well as a smooth on-boarding experience.
Straightforward wireless business account management tools
Get a handle on your charges and call history. With I-Billing, you can save time and gain valuable insight into your wireless business account by viewing customized usage reports and statements or simply reviewing and paying your bill online. It’s another great way T-Mobile keeps your business and people connected.
Business employee Advantage Program
With the T-Mobile Advantage program, your business can also extend additional wireless savings to your employees and their family members. We’ll help you set up and deliver employee programs that include special quarterly promotions support and wireless service discounts, as well as fast and easy device selection and activation.
Business Customer Care
T-Mobile wants to make sure you are satisfied and happy with our business service. Contact Business Customer Care for help with:
- Rate plan changes
- Warranty Replacement
- Technical troubleshooting
- Billing Questions and account updates
- Issue resolution
- Voicemail and password resets
- Suspending service in the event of lost or stolen devices
- Sim card replacement and substitutions
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